Our Commitment
Last updated October 17, 2026
Calling for help in an emergency should be the easy step. These are the commitments behind the number on this site, and the limits of them, stated in the same breath.
A real person, day or night
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
You are never billed for this service
This service is free to the homeowner. You are never invoiced by this site — the only money that changes hands is between you and the contractor you hire.
Licensed, insured and nearby
You reach an independent local contractor, licensed for the trade and insured, who covers Memphis. Checking that license and that insurance before work begins is the homeowner’s job, and a good contractor makes it easy.
One call fixes a bad match
If the first connection does not work out — no call back, no show, or a quote you do not trust — ring the line again and you will be put through to a different contractor.
The part this service cannot promise
To be plain: nothing here warrants or guarantees work performed by any contractor. They are independent, the agreement is yours with them, and the guarantee you can rely on is the one they put in writing.
The full disclaimer is on the disclaimer page.